How to Mark a Product as Completed in WooCommerce

Marking a product as completed in WooCommerce usually applies to processing orders. This guide will walk you through the steps to update an order’s status to “Completed” in WooCommerce.

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What You’ll Need

• Admin or Shop Manager permissions.
• Access to the WordPress Dashboard.

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Step 1: Log in to the WordPress Dashboard

1. Open your browser and navigate to your site’s admin login page:
   yourwebsite.com/wp-admin
2. Enter your username and password, then click Log In.

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Step 2: Navigate to Orders

1. From the left-hand menu, click on WooCommerce > Orders.
   This will display a list of all recent orders.

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Step 3: Locate the Order

1. In the Orders list, locate the order you want to mark as completed.
   • You can use the search bar at the top to search by order number, customer name, or email.
   • Filter orders by status (e.g., “Processing”) using the dropdown filter.
2. Once you find the order, hover over it and click Edit.

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Step 4: Update Order Status

1. On the order edit page, locate the Order Details box near the top.
2. In the Order Status dropdown menu, select Completed.
   • The “Completed” status indicates that the order has been processed, shipped, or fulfilled.

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Step 5: Add Order Notes (Optional)

1. Scroll to the Order Notes section on the right-hand side or below the order details.
2. Add a note for the customer (e.g., “Your order has been shipped. Thank you!”) or an internal note for your team.
3. Click Add Note.

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Step 6: Save Changes

1. Once the order status is updated to Completed, click the Update button on the right-hand side of the page to save the changes.

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Step 7: Notify the Customer (Optional)

1. WooCommerce automatically sends an email notification to the customer when an order is marked as completed, provided this option is enabled in WooCommerce Settings.
2. To check or enable this feature:
   • Go to WooCommerce > Settings > Emails.
   • Ensure the “Completed Order” email is enabled.

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Best Practices

• Verify Fulfillment: Before marking an order as completed, ensure that the product has been delivered or the service has been fulfilled.
• Clear Communication: Use order notes to keep customers informed about the status of their orders.
• Automate Notifications: Ensure automated emails are enabled to notify customers promptly.

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Troubleshooting Tips

• Order Status Not Updating?
  • Ensure you have proper permissions (Admin or Shop Manager role).
  • Clear your browser cache and refresh the page.
• Customer Not Receiving Notifications?
  • Check the email settings in WooCommerce and ensure the “Completed Order” email is enabled.
  • Verify the customer’s email address in the order details.

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By following these steps, you can easily mark a product’s associated order as completed, ensuring a smooth and professional customer experience.